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Welcome to Héroïne

The Brand Experience Agency

We support luxury brands in transforming their customer experience, thanks to our proprietary R.O.X.™ (Return On eXperience) method and our two areas of expertise: Consulting and Design.

We connect the dots.
Héroïne every interaction into a relationship and every relationship into a source of performance.

Yes, 
we 

r.rO.ox.x !

Return

on

experiences

The R.O.X.TM method

So that your customer journeys simultaneously strengthen the emotional connection with your community and the performance of your business.

Héroïne R.O.X.™️, the only unit of measurement for experience, which enables it to strategize, program, and design customer journeys, regardless of the channel.

The 5 pillars of the R.O.X.tm method

Each pillar addresses one facet of Experience, responding to specific customer expectations, and engaging customers over the long term.

join

The medium of experience

SUBJECTIVE

Each month, a theme.
A unique perspective on experience and luxury. For those who know that information is powerful when it becomes sensation.

SUBJECTIVE - The Héroïne media outlet Héroïne every word has its own texture.

let's imagine
your future
Brand
Experience
together

Let's imagine your

future brand experience

together