At Héroïne, we love a bold spirit.

Do you think you have an idea or a talent that could give our projects a boost?

Send us an unsolicited application with your portfolio/CV and tell us why we'd make a legendary duo!

We look forward to meeting you.

For the past seven years, Héroïne luxury brands transform their customer experience. Using our proprietary R.O.X.™ (Return On eXperience) methodology and our dual expertise in design and consulting, we help brands design, manage, and measure their experiences to turn them into powerful drivers of growth, customer loyalty, and brand desirability.

Our field of expertise lies at the intersection of design, space, objects, and brand storytelling.

A place where every project requires both vision and attention to detail.

From cosmetics to spirits, and from watchmaking to jewelry, we work with leading brands and groups such as LVMH, L’Oréal, Cartier, Fred, Bottega Veneta, and Rémy Martin on international projects from our offices in Paris and Dubai.

We are entering a new phase. More projects, yes, but above all, projects that are more ambitious, more cross-functional, and more demanding in both their design and execution.

To support this momentum, we are hiring a Senior Design Director—someone with extensive experience who can lead projects from start to finish, from the initial concept through to implementation, under the guidance of the creative director.

‍‍

YOUR MISSIONS

You are a key contributor to the agency’s creative vision, capable of transforming a brand’s vision into a meaningful and cohesive experience. Your role focuses on three key areas:

‍

Creative & Design Lead

• Drive the creative vision of projects, from the concept phase through to final delivery
• Design retail and brand experiences that combine creative impact, business relevance, and emotional engagement
• Developing 360° concepts
• Ensure excellence and creative consistency across all deliverables
• Contribute to client presentations with a strong creative approach

Project Management

• Manage national and international projects from start to finish
• Work closely with the creative direction team, the consulting teams, and the strategy team
• Oversee production and ensure creative compliance through to completion

Team Management

• Manage and mentor junior designers, and develop the team's skills
• Manage the creative and production resources assigned to projects (internal and external)
• Passing on expertise and training junior staff in the ROX method

‍

THE HERO(INE) WE ARE LOOKING FOR

Super skills

• Significant experience at a retail design agency or with a client, at least 8 years
• Mastery of design, the ability to produce and commission work
• A keen sensitivity to space, objects, materials, and manufacturing processes
• Curiosity about new tools, particularly AI-generated images
• Knowledge of the luxury and premium sectors, including their conventions and requirements
• Fluent English essential

Superpowers

• Drawing as a natural language: you think in three dimensions just as much as you do in images
• Ability to conceptualize effectively and engage in concrete projects
• High standards without rigidity
• Enjoys working as part of a team; able to listen, share, and communicate
• A constant sense of curiosity, dedication, and consideration for others
• Entrepreneurial spirit and a desire to build for the long term

WHY JOIN HÉROÏNE

• A key creative role at a rapidly growing agency with an international reach
• Projects for the world’s leading luxury, beauty, and lifestyle brands
• A challenging and stimulating environment, where every project involves research, testing, tweaking, and refining
• A passionate, agile and close-knit team
• Inspiring, committed founders
• A beautiful facility located in Paris, in the heart of the 8th arrondissement, featuring a gym and a personal trainer
• Luncheon voucher card

‍

To apply, please send your resume and cover letter to: recrutement@heroine.paris, specifying the reference DESDIR26

For more than six years, Héroïne luxury brands transform their customer experience. Using our exclusive R.O.X.™ (Return On eXperience) method, we help brands design, manage, and measure their experiences to turn them into real drivers of growth, loyalty, and desirability.

More specifically, within our consulting vertical, we support our clients in audit assignments ranging from analyzing their ecosystem to defining strategic recommendations and operational planning for the experience, with the aim of proposing approaches and solutions that generate growth and remain faithful to the brand's core values. 

From beauty to wines and spirits, watchmaking and jewelry, we advise companies and groups such as LVMH, L'Oréal, Cartier, Fred, Bottega Veneta, and Rémy Martin on international projects from our offices in Paris and Dubai.

As a Junior Consultant – Brand Strategy Consulting, you will join the agency's Consulting vertical and become part of a team of consultants working on high-value strategic issues for brands. You will be supported on a daily basis and throughout your internship by an experienced consultant.

You want to:

• Understanding and mastering the challenges of Brand Experience and Retail Strategy
• Contributing to strategic issues for inspiring brands, mainly in the luxury sector
• To evolve in an environment combining strategy, creativity, and fieldwork
• To work closely with consultants, designers, and retail experts
• To follow projects from strategic planning to their operational implementation

‍

YOUR MISSIONS

As part of the Consulting team, you will work on Brand Experience and Retail Strategy projects, contributing to their management and the production of high value-added deliverables.

Council (Strategy)

• Participate in the design of brand experiences through the lens of the R.O.X.TM method (customer journey, retail experience, strategic principles)
• Conducting retail audits: benchmarks, competitive analyses, field assignments, reporting findings
• Contribute to the analysis of strategic issues and the formulation of appropriate recommendations.

Business relationship (Business Development)

• Contribute to customer relationship management: understanding needs, responsiveness, quality of communication
• Participate in the preparation and structuring of commercial proposals

Project management (Delivery)

• Contribute to project organization and monitoring: adherence to milestones, timelines, and deliverables
• Participate in internal coordination and preparation of customer communications (meetings, reports, materials)

‍

THE HERO(INE) WE ARE LOOKING FOR

Super skills

• End-of-studies internship
• Master's degree – Business school, IEP, or leading university
• Strong interest in the luxury industry, consulting, strategy, brand experience, and retail
• First experience in consulting and/or within a luxury or premium brand, and in sales/retail, is appreciated.

Superpowers

• Excellent command of French and very good level of English, both written and spoken
• Strong analytical, synthesis, and structuring skills
• Ability to produce clear, structured, and high-quality deliverables
• Rigorous, organized, and reliable in managing assignments
• Intellectual curiosity, critical thinking, and storytelling skills
• Comfortable working in teams and with multidisciplinary profiles

WHY CHOOSE HÉROÏNE ?

• A unique position
• Work on high-value-added strategic projects for the world's most prestigious brands and luxury houses.
• Gradually gain autonomy and responsibility within a demanding and supportive team.

Our super benefits:

• Participatory committees: parties, superpowers, AI... The choice is yours!
• Luncheon voucher card
• Terrace + gym (work-life balance)
• Ad hoc telecommuting (flexibility assumed)
• 100% reimbursed transport
• Agency in the heart of Paris's 8th arrondissement

PRACTICAL INFO

Duration: 6-month internship or work-study program

Start date: As soon as possible

Location: Paris^{8th arrondissement}

‍

READY TO JOIN THE ADVENTURE?

If you're motivated, curious and ambitious, if you want to help shape the experience of the most iconic brands, then we can't wait to meet you!

Send your application + cover letter to: recrutement@heroine.paris