The 3 Ps of Shopping in 2030 - Part 2: People

December

2023

What place for the human in the face of the growing integration of AI into our daily lives? How do we manage the talent crisis in the luxury goods industry? And who will be tomorrow's salesperson?

Héroïne is the art of designing experiences that leave a lasting impression. Scenography, space design and sensitive storytelling at the service of your world and the people who inhabit it.

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Further information

Travel retail without duty free: a possible future?

Written for Cosmétiquemag - How to win back travelers' attention and reinvest in travel retail?

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Will AI really revolutionize the customer experience?

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Will AI really revolutionize the customer experience?

Rémi Le Druillenec shares his expertise on the impact of AI on tomorrow's customer experience.

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Interview with Rémi by CPP Luxury

Conversation with Rémi Le Druillenec on the latest retail trends.

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