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Define a local engagement strategy

Customer Experience concept around luck to desacralize product discovery and purchase.

Date

sector

Wines & Spirits

customer

Rémy Martin

rental

Expertise

Design

THE CHALLENGE

Create a compelling and impactful Experience

in an existing architectural concept.

Guarantee maximum impact to allow the brand to emerge in a very crowded panorama.

OUR SOLUTION

So we came up with a story that taps into the relationship between the brand and its market to create an inspiring, engaging and scalable Experience.

THE TEMPLE OF CHANCE

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the concept

The Temple of Chance

to go in search of his lucky star.

Each visitor's lucky star becomes the key to accessing Rémy Martin Experiences: Casino Club and Les Tarots du Centaure for a testing experience, or "Wish Me Luck!" to personalize your gift purchase with a customized video.

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Our belief

R.O.X. is the new R.O.I.

To serve the brand's global strategy, you need to be able to measure and manage the Experience.

Discover our conviction

Vitrines The Balvenie chez Harrods, activation retail whisky luxe
The Balvenie
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The Balvenie

Comment augmenter la désirabilité d’une marque de whisky grâce à une activation retail et des vitrines expérientielles

Pour valoriser l’artisanat et l’authenticité de son whisky, The Balvenie confie à Héroïne la conception d’une activation retail et d’un dispositif de vitrines au sein de Harrods. Pensé comme un parcours narratif autour du geste et du savoir-faire, le projet combine design de vitrines, scénographie de marque et mise en scène produit. Chaque point de contact est conçu pour capter l’attention, attirer en boutique et renforcer la désirabilité de la marque dans un environnement retail concurrentiel.

MAC
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MAC

Creating a high-impact product launch ecosystem

Definition of a global engagement mechanism and event experience design

Amouage
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Amouage

Transforming a flagship into an immersive emotional experience

How do you create a place that attracts, inspires and builds loyalty? For this House of Haute Parfumerie, the flagship is no longer just a point of sale, but a place of sensory revelation and brand desire.